Pool Pros earns craftsmanship award from Consumer Ratings Institute

Pool Pros, a Green Bay fiberglass pool builder, received the Signature Craftsmanship Award in the General Contractors category after earning a 4.6-star rating across 118 public consumer reviews. The recognition highlights the company’s focus on installation quality, customer service and Wisconsin-specific pool construction.

Why it matters: - The award gives Pool Pros third-party validation tied directly to customer feedback. - The recognition can help homeowners compare contractors in a market where pool installation quality affects long-term performance and satisfaction. - The honor also reinforces the importance of proper excavation, drainage and foundation work in Wisconsin’s climate and soil conditions.

What happened: - Pool Pros received the Signature Craftsmanship Award in the General Contractors category from the Consumer Ratings Institute. - The award was based on 118 public consumer reviews and an overall 4.6-star rating. - Pool Pros is a locally owned fiberglass inground pool installer based in Green Bay, Wisconsin. - The company has served homeowners throughout Northeast and Central Wisconsin since 2003.

The details: - Pool Pros is led by founder Michael Bowers and his wife, Lysti. - The company says its team has more than 75 years of combined experience in pool construction, design, project management and customer education. - Pool Pros is an independent River Pools dealer in Wisconsin. - The company operates an outdoor showroom in Howard with a fully installed River Pools D36 fiberglass pool. - Pool Pros specializes in fiberglass swimming pool installations designed for Wisconsin’s climate and soil conditions. - The company focuses on excavation, foundation preparation, drainage and installation practices for clay, sand and shallow bedrock. - Pool Pros has also received a Gold Award of Excellence from the Midwest Chapter of the Pool & Hot Tub Alliance. - The company’s process starts with an online pool estimator. - The process continues with an on-site consultation and detailed project pricing. - The final steps are contract signing and installation. - Pool packages include excavation, pool shell delivery, standard equipment and professional installation. - Certified service technicians handle seasonal openings, closings, weekly maintenance and ongoing equipment support. - Pool Pros serves Green Bay, De Pere, Howard, Suamico, Appleton and the Fox Valley, Door County, Wausau, Sheboygan and surrounding Northeast and Central Wisconsin communities.

Between the lines: - The award favors a service model built around public reviews rather than paid promotion. - The emphasis on climate-specific installation suggests Pool Pros is positioning expertise as a competitive advantage. - Michael Bowers framed the recognition as meaningful because it reflects homeowner trust and the company’s workmanship.

What’s next: - Pool Pros is likely to continue leaning on review-based recognition and regional expertise as it markets to Wisconsin homeowners. - The company will keep offering installation and ongoing service for customers beyond the initial pool build. - Homeowners considering a fiberglass pool can use the award and review volume as one data point when comparing contractors.

The bottom line: - Pool Pros is turning customer satisfaction into a credential, and that may matter as much as the pool itself for buyers weighing a major home investment.